Residential Compost Collection
FRONT DOOR COLLECTION WITH BIWEEKLY PICK-UP
biweekly collection
Credit Card Autopay
$18 per month
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Bank Transfer Autopay
$16.50 per month​
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- Includes one bucket exchange every two weeks.
- Sign up using the payment method you prefer.
- Your account is charged or debited once per month.
- A one-time refundable bucket deposit is included on your first transaction.
- There is no contract, cancel anytime.
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ADDITIONAL BUCKET
$9.00 per month
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- For larger households, we offer a discounted rate for additional buckets collected from the same residence.
- A one-time refundable bucket deposit will be billed on your first month's transaction (per each add'l bucket).
- There is no contract, cancel anytime.
- Planning a party? Expecting out of town guests? We can also deliver a one-time additional bucket on demand for $9 (no deposit required).
security LOCK
Complimentary
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- If you live in a high traffic area, request a complimentary bucket lock to deter casual theft.
- Three digit combination is known only to you and our collector.
- Please note this is a light duty lock that will not prevent organized, criminal heists.
- Return lock at the end of your subscription.
"Fine Print"
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Bucket Deposit
A one-time refundable bucket deposit of $18 is additional and due with your initial payment. This deposit is refunded in full upon return of the bucket.
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Bucket Quantity
If you are new to composting, we recommend one bucket per household to start. If your needs exceed a single bucket's volume, it's easy to add an additional bucket as needed.
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Additional Buckets
Monthly - A quantity discount is available for additional buckets collected from the same residence. There is a one-time refundable bucket deposit due when you add a bucket to your monthly service.
One-time - Request a one-off additional bucket if you expect to have more waste than usual for a limited time (like a party). We'll drop it off on your next regular collection day. There is a one-time discounted collection fee of $9 (no deposit req'd) which will be included on your next autopay transaction.
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Additional Waste
Please understand that our collectors cannot take additional waste that is outside of the bucket, even if it is bagged or otherwise contained. Collecting and transporting additional waste causes myriad issues, so this policy is strictly observed.
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Scheduled Skips
There may be times when a vacation or other circumstances prevent you from leaving your bucket out for collection. No problem! Just let us know in advance so we can remove you from the schedule. In return, we'll give you ten compost credits. Scheduled skips with credit are limited to two per calendar year.
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Forgotten Bucket
If you forget to put out your bucket on collection day, our collector will be unable to return until your next scheduled exchange. There are some drop-off options in the city of Richmond that will accept waste if you cannot wait until your next pick-up!
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Pausing Service
Need to pause service for an extended period (2 pick-ups or more)? No problem! Contact us to make arrangements. We'll pick up your full bucket and will drop off your next bucket when you're ready to resume.
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Moving Service
Moving? No problem - if your new home is within our service area, we will switch to your new address at any time during the month.
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Canceling Service
Curbside composting isn't a fit for everyone. As always, your autopay subscription may be canceled any time and for any reason without penalty. We ask that you give us enough notice that your next scheduled autopay can be cancelled. Deposit refunds are processed within ~5 business days of your bucket's return.
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Reporting
We offer end of year reports to let you know how much compostable waste you've diverted from the landfill and how many compost credits you've accrued! You may contact us any time during the year for a current tally of your compost credits and may redeem them at any time.